Give your team time back. Put AI to work on support queues, compliance paperwork and product workflows. Get a free assessment: a written answer on where to start, what stays with a person, or whether to build at all.
Let’s find outRather talk than type? Let’s talk.
Denver studio since 2011. Working with crypto businesses since the first cycle.
ShapeShift and SALT Lending launched out of our office. We built CoinDesk’s brand and the Consensus brand for its first New York shows, and worked on the KeepKey wallet and the fund platform for WallStreetBets. Here is what that looks like today, discipline by discipline.
Start with the repeated work that costs time every week. Pick the first workflow by the hours it could save against the cost to build and run it.
General questions answered from your own docs, source attached, at any hour. For account and transaction issues, the context and the checks already done are assembled, so your team picks up the case without starting over.
Documents collected, missing pieces flagged against your checklist, evidence from your existing providers brought into one review file. Every step is logged. Your compliance officer decides.
One queue for the payments that didn’t land. Software checks flag the mismatches, AI drafts the explanation for review, and your team gets the context to investigate. Calculations and reconciliation stay in plain code.
Before anything touches your operation, we put it in writing: what it can do on its own, what it brings to a person, what gets logged, and who keeps an eye on it.
In crypto, one wrong click can move money, so we draw the lines tighter. By default an assistant can read, not change. Permission to change anything is granted one task at a time, and nothing goes near custody, signing or treasury. A support assistant can tell a customer which network their deposit went to, but it can’t touch the account. A compliance assistant can put a file together, but approving it is your officer’s job. Anything that matters waits for a person, and we write that down before anyone writes code.
It runs in your accounts, on your infrastructure where you want it there, under your control. Every build ships with a named owner, a runbook your team actually uses, and an answer for the day the model or a vendor changes underneath it.
Plenty of the AI calls in your product don’t need a model that writes.
Decision models such as TypeSafe AI’s Jev answer a typed question, yes or no, a choice, a score, in under half a second for cents. They don’t write text or do the math, and being sure of an answer doesn’t give them permission to act on it.
We assess where AI could help across your product, operations or development workflow. If there is a useful next step, we define the systems, permissions and success criteria before building.
For general questions, yes: which network, how long a deposit usually takes, what a fee is. It answers from your own documentation with the source attached, and says so when the answer is not there. A question about a specific account or transaction, such as a pending withdrawal, is routed to your team with the account attached. We build it inside the help desk you already run, and it only gets the access it needs.
It can help with the paperwork, not the decision. An agent can collect the documents, check them against your checklist, chase what is missing and assemble the file for review. Your compliance officer decides, and every step is logged.
Both. We have worked with crypto businesses since the first cycle: ShapeShift and SALT Lending launched out of our office, we were fractional CTO through SALT’s launch, we built CoinDesk’s brand and the Consensus brand for its first shows, and we worked on the KeepKey wallet and the WallStreetBets fund platform. Today the same team integrates AI into that work: automations, integrations, assistants, development and development support.
Not on its own. By default an assistant can read, not change, and nothing it does goes near custody, signing or treasury. Permission to change anything is granted one task at a time, anything that matters waits for a person, and we write those rules down before anyone writes code.
With the repeated work that costs the most hours: support cases, compliance files, or payment exceptions. That is where an assistant can help without being handed any authority. The free assessment tells you which one to start with, or whether to start at all.
A small, fast model that answers a typed question instead of writing text: yes or no, one of a few choices, or a score. TypeSafe AI’s Jev is one. It answers in under half a second for cents, so it fits inside a product for routing, ranking and risk flags. It doesn’t do math or take actions on its own, and putting one in usually means rebuilding how those decisions are made, so we scope it first.
It can help with the investigation, not the math. Software matches the transfers to your records and flags what doesn’t line up. AI pulls the payment status, provider messages and history into one place and drafts an explanation, so your team can resolve the exception faster. The numbers stay in plain code, and a person signs off.
No. We are a Denver firm, in business since 2011, and we work with teams anywhere. The free assessment is written, so it works across time zones.