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Case study · Panoton · 2021

Strategy, brand, product and scope, finished in the right order.

Panoton set out to offer gig workers the benefits of full-time work with the freedom of gig work, settled on a blockchain. We ran the strategy, designed the brand and product, and wrote the technical scope, and all four pieces were finished.

  • Strategy workshops
  • Brand identity
  • Product design
  • Wireframes and prototyping
  • Technical scoping
4Deliverables finished, strategy through scope
Panoton project screens

The challenge

Panoton had a clear promise and a hard build. A two-sided gig marketplace with blockchain settlement and payment gateways was a serious engineering program in 2021. The risk was the usual one: designing screens, or worse, writing requirements, before anyone agreed on who the product was for and what it had to do first.

What we did

  1. Workshops before drawings

    We started with product strategy workshops to set goals, audience and differentiators, and to split objectives into now and later. The result was a plan that later choices, from branding to features, could point back to.

  2. A brand built for trust

    Logo, palette, iconography and layout aimed at trust rather than novelty. Choosing where to spend your working week is a serious decision, so the navigation centered on finding and applying for work quickly.

  3. Wireframes set the requirements

    We prototyped and revised flows to surface problems early. Only then did we write the technical scope for blockchain integration, payment gateways and data handling, so the scope came from a tested product rather than a wish list.

The Panoton landing page: a headline reading Redefining Business over a deep blue starfield, a seated figure looking out across it, and two buttons reading Join our Waiting List and Learn More.
Panoton interface screens arranged at an angle on dark blue: a marketing page with sections for how it works and rewards, and product views showing job listings and a profile.

The result

Panoton received a product strategy agreed with stakeholders, a brand, a fully designed product surface and a technical scope. The project reached prototype and stopped there. There was no launch and there were no users.

The work itself has held up. Because the thinking was done in order and tested along the way, the scope is still usable.

What this means for your business

Decide what is worth building before you draw it, and draw it before you write requirements. A scope that comes out of tested designs keeps its value even if the build is paused. Doing the steps in order is cheaper than redoing them later.

This project was delivered by the Innovation Theory team, the Denver firm behind InTheory, before InTheory existed as its AI practice.

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