Hours spent preparing weekly reports
The simplest saving, and a sign that the dashboard is replacing manual work rather than adding to it.
Most roofing owners can quote last month's revenue but not their close rate by lead source, average days from signed contract to install, or how much depreciation is still sitting with carriers. The data exists across the CRM, QuickBooks and a few spreadsheets, but pulling it together takes someone's Monday morning.
A KPI dashboard brings the handful of numbers that matter into one view, refreshed automatically. Retail and insurance work are shown separately because their economics are different. The goal is not more charts. It is a weekly picture clear enough to decide where to send canvassers, when to add a crew and which receivables to chase.
Pick eight to twelve measures with the owner, such as leads by source, inspection rate, close rate, average ticket, backlog in squares, supplements pending and DSO.
Fix lead sources, job types and stage definitions in the CRM so the numbers mean the same thing every week.
Connect the CRM and QuickBooks Online to a dashboard tool so figures refresh daily without anyone exporting reports.
Review the dashboard in a short weekly production and sales meeting, with each number owned by a named person.
How we deliver this: AI automation for small business or fractional CTO leadership, scoped in writing and run over 90 days. See pricing or the sample scope.
The simplest saving, and a sign that the dashboard is replacing manual work rather than adding to it.
Missing lead sources or job types make every number less reliable, so completeness is tracked directly.
A dashboard that nobody acts on is decoration. We would note decisions it informed in the weekly meeting.
For example, in an illustrative case an owner believes insurance work carries the company. The dashboard shows retail and insurance separately. Insurance jobs have a larger average ticket but take far longer to collect because of depreciation holdback, while retail jobs close faster with steadier margin. The owner shifts some marketing toward retail replacements in the slow months and assigns one office person to depreciation follow-up.
In the first 30 days we would interview the owner and managers about the decisions they make each week, audit CRM data quality and agree a short list of measures with written definitions. The pilot would be one weekly dashboard, replacing the current Monday spreadsheet.
They do, and sometimes those are enough. We would start by checking whether built-in reports answer your questions once the data is clean. A separate dashboard makes sense when you need CRM and accounting numbers together, or a view the built-in reports cannot produce.
Start with a short list: leads by source, inspection rate, close rate, average ticket, backlog and days sales outstanding. Insurance-heavy companies should add supplements pending and depreciation outstanding. More measures can come later once the first ones are trusted.
A first useful version often takes a few weeks, but most of that time goes into cleaning data and agreeing definitions, not building charts. If lead sources and job stages are inconsistent in the CRM, fixing that comes first.
Illustrative defaults for a roofing company. Replace them with your numbers.
a month in staff time, before any lost sales
Illustration only, not a forecast or guarantee. Recovered staff time becomes a cash saving only if spending actually declines or the time goes into paid work. Tool costs are an assumption; we replace every number here with yours before recommending a scope.
KPI and pipeline dashboards: full guide
In 30 minutes we look at one recurring workflow, what it costs you today and whether there is a credible case to improve it. If there is not, we will say so.
30 minutes with Phil or Martin. No technical brief, no pitch deck. Phil or Martin replies personally, usually within one business day.